Effective Date: March 11, 2026
This Privacy Policy explains how Mold Experts of Michigan (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information obtained from users (“you” or “your”) of https://moldexpertsofmichigan.com (the “Website”).
1. Information We Collect
We collect information that helps us provide emergency restoration services and improve your experience.
- Personal Information: When you use our “Free Inspection” form or call our hotline, we collect your Name, Phone Number, Email Address, and any details about your mold or water damage emergency.
- Automatic Data: We collect IP addresses, browser types, and page interaction data via cookies to analyze how Michigan residents use our site.
2. How We Use Your Information
We use your data for:
- Service Delivery: Scheduling mold testing, remediation, and 24/7 emergency cleanup.
- Insurance Coordination: Facilitating Direct Insurance Billing as requested by the client.
- Marketing: Measuring the effectiveness of our local Michigan service advertisements.
3. Cookies and Analytics
- Google Analytics: We use cookies to track website traffic patterns. View Google’s Policy.
- Google Ads: We use tracking pixels to show relevant ads to users who have visited our site. You can Opt Out here.
4. How We Share Information
We do not sell your personal information. We only share data with:
- Insurance Adjusters: To process claims for your restoration project.
- Certified Labs: When sending mold samples for professional analysis.
- Legal Authorities: If required by Michigan state law or for safety compliance.
5. Data Security
We use industry-standard encryption and secure servers located in the United States to protect your information. While we take every precaution, no system is 100% secure.
6. Your Rights
As a user, you have the right to request access to the data we hold, request deletion of your information, or opt out of marketing communications.
7. Contact Us
For questions regarding this policy, contact us at:
Mold Experts of Michigan 1080 Centre Rd, Ste B
Auburn Hills, MI 48326
Phone: 248-200-9527